AI for law firms
OpSync's AI answers new-client enquiries and books consultations for your firm — 24/7, across phone, web and messaging — so you convert more enquiries into instructions without pulling fee-earners off billable work.
The challenges law firms face
New-client enquiries are valuable and time-sensitive — and easy to lose.
Enquiries arrive at the wrong moment
Potential clients call while your team is in court, in meetings or after hours — and a missed first call often means they instruct another firm.
Fee-earners can't be reception
Every interruption to answer a general enquiry is time off billable work — but ignoring enquiries loses instructions.
Slow intake costs instructions
People with a legal problem want reassurance now; the firm that responds first and books them in usually wins the matter.
How OpSync helps law firms
Professional, consistent intake — live in days.
Answers and screens enquiries
Responds to every call and message 24/7, captures the matter type and key details, and books an initial consultation.
Protects fee-earners' time
Handles first response and qualification so solicitors only get involved when a matter is ready for them.
Keeps it professional and discreet
Speaks in a calm, professional tone, captures details accurately, and routes sensitive matters to the right person.
AI for law firms FAQs
Can it handle different practice areas?
Yes — it captures the matter type (family, conveyancing, commercial, etc.) and routes the enquiry to the right team.
Is client information kept secure?
It captures only what's needed to qualify and book, and routes sensitive matters to a person — it doesn't give legal advice.
Will it book consultations?
Yes — it checks availability and books the initial consultation, or hands a qualified enquiry to the right fee-earner.
What does it cost?
A simple monthly fee, no large upfront integration costs. We'll confirm on a short call.
Explore our AI agents
Turn more enquiries into instructions
See OpSync answer and book a live client enquiry.